FREQUENTLY ASKED QUESTIONS
We offer a 12-month manufacturers warranty on defective items
Returns & Exchanges
You have 14 days from when you receive your sunglasses to return it for a full refund.
You have up to 30 days to return the sunglasses for store credit For defective items, we will replace your product for free (see warranty for more details)
During non-seasonal months, expect your exchange to be processed within 5-7 days after we have received your sunglasses. During the Holiday’s, it takes 7-10 days..
You can start the returns process by filling out this form here with your order # and email used on the order. Click Here
We will issue your refund within one business day of receiving your returned sunglasses back to our warehouse and will follow with a confirmation email after this has been done. The refunded amount should be available on your card within 7-10 business days.
For items covered by the warranty, we will provide you with a return label for all domestic orders.
For personal preference exchanges, the shipping cost is provided by you.
For International orders covered by the warranty, we will reimburse you up to $25 USD to ship the sunglasses back.